Next Insurance Review 2022

Thang Truong
Thang Truong
Updated on:

Next Insurance company was launched in 2015, with the goal of providing small business owners a more pleasant and efficient way of purchasing insurance. You can purchase all your business insurance online, without ever talking to an agent or a broker.  The way they do that is through AI technology, although you can talk to a human if you want to.  Read our Next Insurance review below to see if it could be a good option for your business insurance needs.

Next says that small business owners don’t want a long, involved process to buy insurance—they want a simple, straightforward way to buy insurance quickly. If that describes you, you should look into Next. 

Let’s see what Next Insurance can offer you. 


  • You can get a quote from Next in ten minutes 
  • Pay monthly at no additional charge
  • You can buy a policy, file a claim, and get proof of insurance online. 
  • 24/7 access portal
  • Rated A by A.M. Best
  • Free certificates of insurance available 24/7
  • Can either develop its own policies, or underwrite them with insurance carriers it partners with
  • They cover more than 600 business categories—everyone from education to construction. 


  • Next serves all 50 states; however, in some cases you might find your industry is not covered in all states (for example, construction)
  • No Business Owners Policy

Small Business Insurance Products Offered by Next Insurance   

Score: 50/100

Unlike some business insurance providers, Next does not offer niche policies such as cyber insurance or debris removal. They specialize in offering business owners basic policies at an affordable rate. In the past year, they have expanded to offer more business insurance policies, but still less comprehensive than other established companies such as Chubb, Hiscox, Liberty Mutual, or Travelers.

Financial Strength Rating of Next Insurance

Score: 90/100

According to A.M. Best, Next Insurance earns a rating of A (Excellent). This is reassuring because you want your insurance company to have the solvency to pay claims. 

Customer Satisfaction Rating of Next Insurance

Score: 90/100

Next earns an A+ rating from the BBB. On the website, there are 63 reviews of Next, almost all of which rate it five stars. Most customers mention how easy it is, the low prices and the customer service. Next says they have a 4.7 rating and over 100,000 happy customers. 

Consumer Complaints Rating of Next Insurance

Score: 90/100

There are very few customer complaints against Next Insurance. The NAIC lists all states with complaints against Next, and for 2019 there were two complaints. Some states did not report doing business with Next, but it seems most customers are very happy with Next (or at least, happy enough that they don’t complain to the NAIC).

Digital Experience Rating of Next Insurance

Score: 100/100

Next Insurance has the one of the easiest online quote systems out there. To try and keep this as simple as possible, we said we were looking for business liability insurance for a handyman business.

>>MORE: Contractor Insurance: 7 Policies, Costs, and Best 6 Providers

A screenshot of a cell phone

Description automatically generated
A screenshot of a cell phone

Description automatically generated

It then asks you if you ever accept work in New York State (which Next doesn’t insure for construction) and if you’ve filed a claim in the last three years. 

Before it gives you a quote, it lists everything your policy will NOT cover. Next prides itself on transparency, as few things are more frustrating than filing a claim with your insurance company and then finding out something isn’t covered. 

 Next then asks you if you or any of your partners have been convicted of a felony in the last five years, declared bankruptcy, had lawsuits filed against you or had any business insurance policies revoked in the last three years. 

After clicking a series of ‘no’s, Next Insurance gave us these quotes:

A screenshot of a social media post

Description automatically generated
A screenshot of a social media post

Description automatically generated
A screenshot of a social media post

Description automatically generated

Within a matter of minutes, you have three quotes and three levels of coverage to choose from. You can’t beat that for speed and efficiency. 

Last Thoughts

Next Insurance is a newcomer to the business insurance world, but it has already established itself as a viable option. If Next provides coverage for your industry in your state, it’s worth it to get a quote from Next, especially since it only takes five minutes.

Thang Truong

Thang Truong covers small business insurance and small business success at BravoPolicy. He is a licensed P&C insurance agent. Previously, he held product leadership positions at, Capital One, NerdWallet, and Mulberry Technology. He holds a MBA degree from UC Berkeley - Haas School of Business.

More Stories

9 Best General Liability Insurance Companies for 2024

General liability insurance is probably the most popular business insurance that almost all businesses should have. It is required for some professions such as construction. The good news is that many insurance companies offer this product, so it is easy to find one that is the best for your business. In our intensive research, here […]

9 Best Commercial Auto Insurance Companies & Quotes in 2024

If you use your vehicles for work, you need to get a commercial auto insurance policy. Your personal auto insurance policy won’t cover the vehicles when you use for business. Commercial auto insurance is necessary when cars, trucks, or vans are used to conduct business. We cover everything you need to know about commercial auto […]

The 5 Best Business Owners Policy (BOP) Insurance for 2024

A Business Owner’s Policy (or BOP Insurance) is important to any small business to cover potential damages and losses when unexpected events happen. A BOP policy includes the coverages of general liability, commercial property, and business interruption in one master policy. If a small business can only afford one insurance policy, it should be a […]

11 Best Professional Liability Insurance Companies for 2024

If you’re a small business and in the market for professional liability insurance, below are 11 best companies offering this type of insurance for small businesses. In order to get an idea of the prices where online quotes were offered, we looked at a hypothetical accounting business in Wisconsin that had been in business for […]

Milepost Joins Truckstop: A New Dawn for Commercial Truck Insurance

The trucking industry is about to witness a significant shift in how insurance policies are procured, managed, and serviced. Milepost Insurance Agency LLC, a renowned Berkshire Hathaway enterprise, has recently collaborated with Truckstop, thereby pioneering a new era in trucking insurance for independent owner-operators. Revolutionizing the Insurance Experience The primary aim behind this dynamic partnership […]

Navigating Commercial Truck Insurance Premiums in 2023

Commercial truck insurance has become a focal point for many in the transportation sector as we delve deeper into 2023. With premiums seeing significant spikes in recent years, stakeholders are asking: Are we approaching a stabilization or even a decrease in these rates? Insights from industry experts provide clarity on this critical concern. Trends in […]

Regulatory Changes and Rising Commercial Truck Insurance Costs in California

In the wake of the passing of California’s AB5 bill, the trucking industry, including drivers and insurers, face unforeseen challenges. The legislation threatens to severely disrupt contractual trucking gigs, leading to rising insurance costs and potential operational changes. AB5 – A Potential Setback for Owner-Operators AB5, signed into law by Governor Gavin Newsom in 2019, […]

Finding Balance in Commercial Truck Insurance: Costs, Value, Services, and Long-Term Benefits

Navigating the maze of truck insurance offerings is not just a matter of finding the lowest price. It’s about understanding the nuances of what you’re buying, considering long-term benefits, and ensuring a harmonious relationship with your provider. This article offers a detailed examination of the process, unfolding the aspects of costs, value, services, honesty, and […]

New SEC Regulations on Cybersecurity and AI: A Comprehensive Overview

In an era where technology is at the forefront of business operations, the U.S. Securities and Exchange Commission (SEC) is taking decisive steps to ensure transparency and ethical practices. On Wednesday, the SEC was set to introduce new regulations that will impact publicly traded companies in two significant areas: cybersecurity and artificial intelligence (AI). These […]

6 Best Malpractice Insurance for Nurse Practitioners for 2023

Nurse practitioners have a great deal of responsibility when it comes to patient care. Many nurse practitioners assume that because they work under a doctor and their employer provides some level of malpractice insurance, they’re covered. It may be worth it to purchase your own policy, however. Employer malpractice insurance is to protect the employer, […]